Student Tech Support

Do you need a guide to help you and your child get started as they participate in virtual learning? Click the link below to access the guide. 

Parent Quick Start Guide

Connect to the DISD-BYOD network for all student and employee personal devices when in network. Login using district credentials.

BYOD and Acceptable Use Policy Overview (Video)

Connecting to 
WiFi-Connecting to DISD-BYOD (Idea Guide) 
WiFi-Connecting to DISD-BYOD for Mobile Devices (Video)

A Chromebook is similar to a laptop, however it is designed to be used with an Internet connection. This means that you do everything on the web. With limited storage, apps are installed on the Chrome browser instead of the device and files are saved in the cloud.

• What is a Chromebook? [Video]

• How to Sign In & Out of a Chromebook [Handout}

iPads will be issued predominately to grades Pre-K, Kindergarten and 1st. Apps such as Zoom, Google Meet, SeeSaw and Google Classroom will be needed for classroom instruction. 

• What do I do if I can't find an app? Take a look at this [Video].

• Instructional Guide for Install Apps on a District-Issued iPad [Handout]

• How do I access Classlink? Watch this [Video].

• Instructional Guide for Accessing Classlink via the Classlink App [Handout].

Classlink is a single sign-on application that gives students access to district resources with just one password. My Backpack is a virtual backpack that gives students a place to see all of their classes and launch apps assigned to those classes.

• What is Classlink? [Video]

• How to Log into Classlink   [Handout]  [Video]              

• Navigating Classlink [Video]

• Accessing Classlink Backpack [Handout] [Video]

• Adding an App from Duncanville Library [Handout]

Seesaw is a simple way for teachers and students to record and share what's happening in the classroom. Seesaw gives students a place to document their learning, be creative and learn how to use technology. Each student gets their own journal and will add things to it, like photos, videos, drawings, or notes.

• Seesaw Introduction for Parents [Video]
• Seesaw Remote Learning Resources for Families [Weblink]
• See FAQs for Families [Handout]

Google Classroom is a learning platform that allows teachers to create, distribute and grade assignments in a paperless way. It also provides a space for online discussions between teachers and their students.

• How to Log into Google Classroom [Handout] [Video]

• How to Log into Google Chrome [Handout] 

• How to Log into a Chromebook [Handout]

• How to Submit an Assignment [Handout] [Video]

• How to upload a picture from phone or scanned document to an assignment [Video]

Google Meet is a video conferencing platform that enables students to see their teacher on video, allowing the teacher to speak directly with students. . Students may communicate to participate in live instruction. Teachers often times will record these sessions so that your child can review the content at a later time. If your child's teacher decides to host a Google Meet session, they will share the required information (time of Video Conference, time of call and private link to join through their online platform (Google Classroom and/or SeeSaw).

• How to Join a Google Meet Video Conference [Handout] [Video]   

• How to Join Google Meet with Using a Meeting Code or Nickname [Handout]  [Video]

Zoom is a video conferencing platform that enables students to see their teacher on video, allowing the teacher to speak directly with students. Students may communicate to participate in live instruction. Teachers often times will record these sessions so that your child can review the content at a later time. If your child's teacher decides to host a Zoom session, they will share the required information (time of Video Conference, time of call and private link to join through their online platform (Google Classroom and/or SeeSaw).

• How to Join a Zoom Video Conference [Handout] 

• How to Join Zoom Using a Meeting Number [Video]

• How to Join Zoom Using a Meeting Link [Video]

• How to Join Zoom Using a Phone [Video]

• Video Conference Etiquette [Handout]

Some textbook publishers offer access to digital textbooks. *Not all courses have digital textbooks. Please contact your teacher for more information.

• How to Access Digital Textbooks [Handout] [Video] 

iStation provides interactive lessons that identifies needs and adjusts to each student's ability. It also provides teachers with data for measuring student growth.

• Download iStation at Home [Web Resource]

• How to Access iStation on a Computer [Handout] [Video]

• How to Access iStation on a Mobile Device [Handout] [Video}

• Optional Update to fix bugs in Istation [Letter from Istation]

Edgenuity is a platform that provides supplemental learning materials for students.

• How to Navigate Edgenuity [Video]

Achieve 3000 is an individualized online platform used in grades 2-12 to improve reading, comprehension, fluency, vocabulary and writing.

• How to Log In to Achieve 3000 [Handout] 

Smarty Ants is an individualized online platform by Achieve 3000 and is used for grades K-2 to improve reading skills through personalized instruction.

• How to Log In to Smarty Ants [Handout]

Snap and Read is a Google Chrome extension that provides text-to-speech and translation capabilities for students.

NOTE: You must login using your school Google account.

• Overview of Snap & Read [Handout] [Video]

• How to Download Snap & Read [Handout] [Video]

• How to Sign In to Snap & Read [Handout] [Video]

Co-Writer is Chrome extension that provides a set of writing tools that aide in spelling, grammar and vocabulary.

*NOTE: You must login using your school Google account.

• Overview of Co-Writer [Handout] [Video]

• How to Sign In to Co-Writer [Handout] [Video]

STEMscopes provides digital resources, supplemental materials and hands-on exploration kits for Science, Technology, Engineering and Math (STEM).

• Overview of STEMscopes [Video]

• How to Access STEMscopes [Handout]

Digital citizenship equips students with the skills necessary to safely engage within a digital environment and develop as responsible leaders who leave a positive, meaningful impact on others.

• Social Emotional Learning & Support

• Online Safety For 3-7 year olds

• Online Safety For 7-11 year olds

• Online Safety For 11-14 year olds

• Online Safety For 14-18 year olds

• Common Sense Media for Parents

• Coronavirus Pandemic Family Resources

Duncanville ISD Loaner Device Registration